The Defining Elegance Sample Program
The best way to determine if our luxury bedding is right for you and your decor is to order a sample. Some of our collections offer a swatch book with all the fabrics in the current colors or fabric sample. If no swatch samples are available, clients may order a pillowcase or sham (limit of two).
This will allow you to examine the color and get a true sense of the quality and hand feel of the fabric. It is also best to view the fabric in your home as colors can appear differently under different lighting conditions.
Samples may be returned in their original packaging within 30 days for a full refund (cost of the merchandise plus outbound shipping charges).
We highly recommend to our valued customers to take advantage of our sample program to insure that you will be satisfied with your purchase and to avoid the inconvenience of returning merchandise.
General Merchandise Returns: If merchandise is returned within thirty (30) days of receipt in original condition and in the original packaging (no exceptions), a credit card refund will be processed after the application of a 20% Restocking Fee or a Store Credit will be issued for the full amount of the purchase. Returns that are not in perfect condition are considered canceled and no credit will be issued.
Call us at 973-347-8392 or 1-800-798-1504 if you need assistance.